When PCs with Ubuntu were announced, it was possible to extend the factory warranty of 2-4 years, as well as add to the CompleteCare protection against accidental damage. These extended warranty options have been quietly removed from all Ubuntu systems but also for systems with Windows Vista pre-installed.

There is talk that this is just a public relations (PR) from Dell.

But on the other hand, if we start to think, many of his customers are people who like everything to work out of the box, and the slightest problem to call technical support. In our case, or talking about the target market for Ubuntu, we are individuals with knowledge (at least) works as an intermediate computer. That said, we are not the niche, or client needs technical support, then that goes for Dell to offer support extended if we are not going to buy.

Via | Digg

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